FAQ

When will my order ship?

The current processing ship time is between 1 and 2 weeks. Orders are fulfilled in the order that we receive.

How do I track my order?

Tracking numbers are updated upon shipping and be located in your account and e-mail.

How do I cancel my order?

Cancellations and refunds are not accepted, please double check your shopping cart before checking out.

 I placed two separate orders, can I combine shipping?

Unfortunately, combining shipping with multiple orders is not currently available as an option.

What is your character supposed to be?

I wanted something really simple and minimal, and then Maru the Mini Marshmallow was born!